Two of the biggest components of effective marketing are reach and frequency. Reach refers to the number of people you “touch” with your message; while frequency refers to the number of times each person is reached on average. Frequency is a way to build trust and drive your particular message home.
In the marketing world, it is often said that you need to “touch” a prospect 7 to 11 times before they buy. Online, someone needs to hear your message at least that frequently-if not more–before they will be ready to spend money with you.
We know that social media is great for building relationships, but what about outside of that? Just as there is more to the Internet than social media sites, there are many other ways to grow and strengthen relationships with potential prospects online. Here are three of the most effective ways to do that:
1) Build a list of email subscribers. It is important to build a list of targeted subscribers to market your products or services to. You want a list that’s responsive and your job is to keep in touch with them regularly so that you remain top of mind for them. Most people won’t be ready to buy after only interacting with you a couple of times on a social site or visiting your website once or twice. It’s the building of trust and the relationship that makes it more likely they will make a purchase down the line. Having permission to contact them on a regular basis means your emails do the heavy lifting.
2) Maintain a blog and build a list of blog subscribers. What makes a blog a blog and not a website is the fact that it’s updated frequently. When people visit your blog and see that it has consistent, fresh content, it’s likely they will keep coming back for more. The goal here is for those visitors to become subscribers of your blog via RSS feed or email. This allows them to be notified as soon as your blog has a new post published, either in their email inbox or their favorite feed reader.
3) Send a regular email newsletter. Once you’ve begun building a list of email subscribers, your job is to provide value to them on a regular basis. It’s not enough to send emails that only promote your offerings or ask for the sale. The members of your list have given you the privilege of contacting them because they have decided they want to hear what it is you have to say. An email newsletter is the perfect way to give them valuable content while staying on their radar screens. A newsletter does not need to be in HTML or be especially long. A few tips, a top ten list or some recommended resources are fine. The key is for your list to see your information as useful, and to keep you and your business in front of them.
Once you’ve attracted people into your community and begun furthering that relationship, be sure to take good care of them. It can pay off handsomely in the end.
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It is so ironic… Last week I was going to post an entry about the biggest lie in business and it related to Press and sales. I’m going to post it now and hope beyond hope that the biggest lie turns out to in fact be the truth. Here it goes:
“I’d like to share with you one of the biggest lies about business and a mistake that many new inventors and entrepreneur make.
I naively thought (as you might too) that Press = sales. That is simply not the case….unless maybe you get on Oprah. PR is necessary and gives you the creditability to go GET the sales, but it is not the golden goose that newbie inventors and entrepreneurs think it is. I thought that a few big newspaper articles, a national cable TV appearance and a few national magazines would mean life on easy street. NOT SO! There is no substitute for good ol’ fashion pounding the pavement. Making sales calls is where my money comes from, not from an article in a magazine or a few appearances on The Big Idea. Had I understood that sooner, I would have made a lot more sales calls early on and wouldn’t have been so preoccupied with the press. New entrepreneurs think that there is some ”golden ticket” out there and I’m here to tell you, it’s a lie. Don’t get me wrong, PR and marketing are important, but you have to understand what it is, what it does and how to use it to increase revenue. It (in of itself) is NOT instant millions! Press alone does a lot more for your ego then it does for your bottom line. Now I might wind up eating my words someday and lord knows, I sure hope that day comes, but if you are looking for that 1 golden ticket or are basing your business plan on fame and not sales, you are setting yourself up for disappointment. I do what I do to keep my name in the media to continue to build brand awareness, but I no longer hold out for that “one big break”. Sales Sales Sales is where my bread gets buttered. “
Since Shark Tank has come along, I have talked with some new friends who have been on the show the past few weeks and the ones I have talked to have said that being on the show (regardless of whether they got a deal or not) has been “life changing”. Maybe, just maybe Oprah is not the only golden goose. Regardless, I still stand by my original statement in that basing your business’s success on press is a BIG MISTAKE and in most cases, if you don’t parlay your media attention into something more then your 15 minutes, then you will be no better off a month down the road, then you were before you got your “big break”. I can’t wait to put this little experiment to the test. 7 more days and counting!!! Now, in order to maximize my 15 minutes and try to turn into 30, I am trying to do all the “right things” such as notifying other media, current customers, target customers and pie in the sky accounts as well. The day after the show airs, my press release will go out to the media and I’m already setting up interviews with folks who have been there for me in the past. I’m trying to do all the right things to make this attention do more then just flood my inbox with people wanting to know if I can get them on the show too or soliciting everything from closeout inventory offers to warehousing. I do know one thing for sure….. sitting back on my 15 minutes would be a HUGE mistake and it’s going to be my job to use the attention for what it is… a door to get more sales and not rely on it to bring sales all by itself. In the days and weeks after the show, I will call every account I possibly can. 24/7 sales baby! Then and only then, I think it will it be everything I hope it can be.
Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™ www.grillcharms.com
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Here are a few links and stuff for you:
http://www.uberapparatus.com/grill-charms-grilling-accessory/
http://www.toiletpaperentrepreneur.com/blog/how-to-increase-retail-sales-video
If you have a small business or want to help one, here: shinealight.ivillage.com
With October being Breast Cancer awareness month I have been sending out press kits to my “short lead media list” regarding The Pink Collection. I have my media contacts in two categories. My long lead which includes most magazines, and my short lead which includes newspapers, TV and radio. The magazine’s editorial calendar is about 6-9 months out so I submitted my stuff to them around the first of the year for October.
Okay… enough small talk, I’M GOING TO BE ON ABC’S SHARK TANK!!! OMG, that felt good!! I have been holding that little secret in for MONTHS. Well…. Not that I was going to be on, but that I even taped the show. Up until you see yourself on the screen (which I did in the promo on tonight’s episode) there really is no guarantee that your segment will air. Now that it’s “public knowledge” well…. It’s public knowledge. It’s fun to follow the sharks on twitter. Sometimes you get an inside scoop!
@TheSharkDaymond
@robertherjavec
@infomercialking
@ BarbaraCorcoran
@kevinolearytv
Also there is a show on TV LAND called “How’d you get so Rich”. Joan Rivers is the host and she is HILLARIOUS! There are a few episodes where she features a few of the sharks. Just to get to know them better, check out this one to meet Robert Herjavec
http://www.tvland.com/prime/fullepisodes/howd_you_get_so_rich/season1/
and
This one to meet Kevin O Leary:
http://www.tvland.com/prime/fullepisodes/howd_you_get_so_rich/season1/index.jhtml?episodeId=22365
I’m hoping she’ll do the other sharks too in upcoming episodes.
Now whether I sink or swim in the Shark Tank, you just have to tune in and see. I am still not 100% certain when my segment will air. I’ll let you know as soon as I know. I’ll be back again soon!
Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™ www.grillcharms.com
You’ve picked the domain, decided on the design and started posting great content that showcases your expertise. The hard work is over, right?
Not exactly-after all, you need people to actually read that useful content that you’re diligently cranking out. So how do you get those eyeballs to your site? There are literally hundreds of ways to drive traffic to your blog or website, but here I will highlight just a few of the ways to drive traffic and generate interest in what it is you have to offer.
Write articles: Most of the article directories online are free to submit your articles to. They usually allow you to add a resource box at the end, which can include a blurb about you and your business and a link back to your site. Some of the directories I like to use include EzineArticles, Go Articles, Idea Marketers and Articles Base.
Comment on other blogs: When you comment on other high-traffic blogs in your niche you not only get a link back to your own site, you’re also boosting your site’s visibility in front of the blog owner and the others leaving comments.
Social media: Provide links to your latest posts on sites like Facebook, LinkedIn and Twitter and invite your friends and followers to leave their thoughts on the particular topic in the comments. You don’t want to do this for every post as it might be viewed as spamming–but it’s perfectly acceptable to occasionally encourage others to click through and read a post you feel particularly proud of. Also, be sure to include your site’s URL in all of your profiles.
Hold a contest: A great way to generate interest in your site is to hold a contest where the entries are comments left on your post. For example, you could give away someone else’s product in exchange for writing a post about it and then publicize the contest through your social networks.
Email signature: Most of us send numerous emails in any given day-capitalize on this by adding a link to your site in your signature line.
Basic SEO: You don’t need to be super-knowledgeable about search engine optimization to benefit from it. If you use the WordPress blog platform, install the All in One SEO Pack plugin. This post gives some simple and easy to understand tips on SEO in general.
Post in forums: Many online forums and message boards will allow you to use a short signature line at the end of your posts. You can include a link to your site here.
Blog directories: A simple Google search will reveal that there are many blog directories online where you can list your site for free. These sites are important because they provide a way to get links to your site–which boosts your ranking in the search engines.
Guest post: Reach out to fellow bloggers in your niche and offer to guest post for them. Make sure you find out specifically what kind of topics they are looking for and that your audiences both compliment each other. Offer them a spot guest posting on your blog as well.
Link to other blogs: It’s a good idea to give “link love” to other bloggers by mentioning them in post once in awhile and providing a link to their site. Think of it as good blogging “karma.”
Post valuable content regularly: I’ve saved what is probably the most important strategy for last. Many times, this is what makes the difference between blogs that succeed and those that fail. The above tips are effective for sure, but in the long run this is what will keep people coming back for more as well as draw new readers in.
THIS IS FROM THE SUCCESS FACTORY. THOUGHT THERE WERE SOME CUTE IDEAS I HAD NOT HEARD BEFORE. ENJOY!!
Subject: STAND UP AND BE RECOGNIZED!!!
If you have recruited even one person, then you are a TEAM leader! For those of you doing monthly or weekly TEAM meetings, you know that recognition is one of the things that keep people coming from month to month. Here are some quick ideas for fun recognition of your TEAM members. You may also consider using some of these ideas for your hostesses as a thank you!
1. Pay Day candy bar For trying extra hard
2. Tub of icing “You’re the icing on the cake”
3. Trial Size toothpaste For always smiling
4. Flower seed packets For helping others grow
5. Light Bulb For bright ideas
6. Snapdragon seed packet For “snapping into place” whenever needed
7. Chocolate gold coins You’re worth a million bucks
8.. Chocolate Kiss You have a sweet heart
9. Gems candy You’re a gem!
10. Paper fan I’m a big fan of yours
11. Decorative tacks for being sharp as a tack
12. Stick, magnet, or glue For sticking it out
13. Can of green beans For always saying “I can”
14. Can of cinnamon You spice up our meetings
15. Comet cleanser Willing to do the dirty work
16. Flower arrangement For handling arrangements well
17.. Lemon drops For turning around a “sour” situation
18. Orange candy slice For making the most of your slice of life
19. Deck of cards For winning even when dealt a losing hand
20. vitamin C For being a source of energy
21. Red Hots candy For someone who is red hot
22. Mint candy You’re worth a “mint” to me
23. Can of Pepsi For having a lot of pep and sizzle
24. Box of ready mix pizza For having “pizzaz”
25. Sure Deodorant For “showing your confidence”
26. Puzzle For being an important piece in the puzzle
27. Car Broom For making a clean sweep
28. Box of “highlighters” For making the world colorful
29. Yardstick You really measure up
30. Trial size product For giving it a “try”
31. Bubble bath Your enthusiasm bubbles over
32. Pillow For making dreams come true
33. Gold stars For reaching for the stars
34. Stuffed plush bear You always listen
35. Sea shell You’ve come out of your shell
36.. Runner’s headband You’re in it for the long run
37. Toy ball you’re on the ball
38. Life savers candy for a real “lifesaver”
39. Feather Put a feather in your cap
40. Map Mapping out your own success story
41.. Rubber band Expanding your business –or- bouncing back-or snapping to it
42. Chicken and Stars soup For someone who was chicken to do something, did it anyway and is now a star
You get the idea! Just wander the aisle of your local drug or grocery store…you’ll come up with ALL kinds of ideas of your own!
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A customer testimonial is key in a PR program because it’s one of the most powerful marketing tools out there.
Customers raving about your company gives you third-party credibility – which is so important for small businesses. Potential buyers are more likely to believe a customer talking about their experience than a slickly written brochure or ad. A testimonial tells other people that they can trust your business and that you offer a quality product or service.
So how do you get them?
1. Make it easy for them to say Yes
Most people hate writing so non-urgent tasks will get put on the bottom of their list. You’ll have to make it so simple, they have to say yes. See if anyone has emails to you with something nice to say and ask if you can use it.
2. Ask them a few questions by email or phone, such as:
• What did you like about our product or service?
• How can we make it even better?
• Would you recommend our company to others?
3. Offer a freebie
If they’re already fans of your company, they’d love more of your stuff! Offer a few customers a freebie (pick some you’ve already interacted positively with) to answer the questions listed above.
4. Ask your friends and supporters
If your business just got off the ground or haven’t made any sales yet, let several of your friends try your product or service for free. If they honestly like it, ask them if they’ll write a testimonial you can use in your marketing. To be really useful, pick those that are in your target market.
I know it may be hard to ask, but in my experience, most people are incredibly helpful and more than willing to give testimonials to help you succeed in getting PR for your company. Of course, always make sure you ask permission to use someone’s testimonial in your marketing materials!
Elena
With so much buzz today about social networking, and with my own business experiencing such a growth in business because of it, I thought I’d share my latest article on social networking. I hope you find it beneficial. One thing … social networking does take time, no doubt about it. But when you start selling more books or landing more clients, you see that it’s so worth that time. Share your thoughts on social networking. Have you seen it increase your business? Any tips you’d like to offer. Diana Ennen / Virtual Word Publishing, www.virtualwordpublishing.com
Social Networking Changed Everything – The New Marketing & PR Model
It’s pretty obvious that the marketing of today has changed. You have newspapers going virtual/web only, Twitter and Facebook replacing postcards and phone calls, and potential clients now being the main target of your press releases as opposed to editors. It’s all changing and to do PR today, you need to change with it. The good news is that it’s never been easier. The bad news, you need to learn a new way to do things. Fortunately, there are tips that can make it easier and I’m here to show you a few.
First, no one can deny the power of social networking. And those that do are just plain wrong. I’ve been in business since 1985 and I liken this to way back when emails became a way of life. Many still contended they wanted to do it the old fashioned way and nothing would beat a letter. (I know it’s hard to even imagine this today.) It wasn’t long until they realized their error, but by then their competition was way ahead of them. Don’t make the same mistake now. You absolutely need to get with it and get on board. I can practically guarantee you within weeks you’ll be hooked and wondering why you ever hesitated. It’s so easy, and the potential so great, you need to start today.
Let’s break it down. Twitter first. Forget all the “I don’t care what they ate for lunch excuses,” that’s where your competition and peers are and you do need to be there too. Sure you do have a few tweeters who will update you on the latest hot dog they ate, but that’s rare. What you do have is more and more businesses networking and connecting with each other in ways never thought possible. It’s also more than just networking back and forth, you can have chats, host events, get more publicity for your articles and press releases & even announce your seminars and radio shows. And that’s not even the half of it. There are entire books written on this, so my first recommendation is to get them. Why struggle and find your way around when you can easily read the tips from those who know exactly what you need to succeed.
Also, while you are getting your feet wet, don’t jump in and start posting and selling and ranting and raving. Take it slow. Sign up, take a sit, remain quiet for a short time and read what others are posting. Follow the leaders in your industry and take advantage of their knowledge. It can almost feel like walking around with them all day and looking over their shoulders for their secrets. What’s cool is they give their tips freely, why wouldn’t you want to take advantage of that? As an example, if someone were looking for information on starting a virtual assistant business or getting publicity for their business, they could follow me at Twitter.com/dianaennen
Now the key many forget is that not only do you need to follow them, you need to listen earnestly to what they are saying. Go to the sites they recommend. Actually do the things they suggest. And most importantly, if you have the opportunity to contribute and honestly have something of importance to say, do! Even if they aren’t following you, once you list their twitter name @name, it will go to them. Best yet, you might get a retreat or even better a RT and follow back. As many say, those are the ultimate compliments.
Now it’s important to learn the social media lingo – Hashtags, Retweets, Fans, Follow Friday, this is just a few of the many names you need to know to do business better. It can be overwhelming. No, in fact it is overwhelming. However, if you keep it simple and take it a step at a time, you can do it. When you see a term you don’t know, look it up right then. Write down your interpretation and do the investigating to find out more about it. Here are just a few to help you on your journey.
What’s a retweet? That’s when you find somone’s information useful and you want to pass it onto your followers. So basically RT (retweet) is good content that you pass on. Many RT just to RT. Don’t be one of them. You know your followers and what they want and need, that’s what you should be RT’ing. We highly recommend signing up for TweetDeck for ease in doing this. A click of a button and you are there.
Next you need to know about Follow Friday. This is definitely one of my favorites. Think of Follow Friday as your day networking at a business get-together, only better. You get to stay in the comfort of your own home, and you get to immediately make the connections, not when you get home with a handful of business cards. Try and plan your week so you can participate. Remember this can be even more effective than a Chamber meeting or an expensive business seminar. So plan a lighter load on Friday whenever possible. You want people to mention you so mention them. Also, don’t just list 20 screens of twitter names that you want people to follow. Tell your followers why they should follow them. What do they offer that your followers would be interested in? Remember to put #followfriday in your posting. (By the way, see that # in followfriday. That’s what is called a hashtag. Cool huh!) And finally, you want people to retweet your followfriday postings, so keep your count to 120 instead of 140 so they can easily do this. In fact, do this for all tips or postings you wanted retweeted.
Finally, try and post on Friday mornings. I don’t know about the rest of you, but I’ll often go down my postings to find those I want to list. I know I want to list them before hand so it’s not that I’m just going down my friends column, but often times I don’t have their information readily available. By posting on Friday you are giving it to them.
Finally, sign up for Trilalerts for your keywords. Start following those of interest. For example, I’m a virtual assistant, so I’ve signed up for virtual assistant updates. Now I can follow other virtual assistants easily. I do the same for Publicity, etc. Who do you want to connect with? That’s who you sign up for. Follow the media. Sign up for Facebook and Twitter for the newspapers and TV stations in your area. Look for business reporters who tweak and follow them. Learn their style and what they are looking for in their articles.
Also, follow some of the owners of the many article and press release directories who tweet. Some of the best are on there and giving away secrets to success left and right.
Facebook is pretty self explanatory. The key here is to spend some time to expand your network. Fortunately you get notices when someone responds to your posts, so try and go and follow-up as soon as you can. However, be careful that you don’t get sidetracked doing this too often. Build relationships. You can have thousands of friends and fans, but can you honestly connect to all of them. I know I sure can’t. Twitter also now allows your tweets to be sent to your Facebook page too. This is definitely a plus. Just make sure that you don’t do this to all of your postings, only the ones you feel would interest your friends on Facebook.
Article Submissions, Press Release Submissions - I also say you need to send out articles and press releases religiously. Many question how some succeed with this and others don’t. What’s the difference? The main thing is that they know what to do. They realize the difference that page ranking can make and don’t waste their time on sites that don’t get results. They sign up for Google Alerts under their keywords and then check out the sites that frequently get spidered. Then they send to those places and add those sites to their database. We do have a fabulous PR informational package that is free to anyone who emails us.
Marketing a business and social networking doesn’t have to be expensive if you just remember to network and use all the tools available to you. In fact, it can be fun as you get to meet new people and develop new ways to sell you and your business. Also, keep in mind if you don’t want to do it yourself, there are excellent qualified pros and virtual assistants available to assist. You don’t need to do it all. You just need to do it!
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Diana Ennen, specializes in publicity and marketing and is the President of Virtual Word Publishing, http://www.virtualwordpublishing.com and author of numerous books. Ready to jumpstart your PR campaign, then email her at Diana@virtualwordpublishing.com. Free PR Informational Package available. Twitter – http://www.twitter.com/dianaennen . Article is free to be reprinted as long as bio remains.