I have a lot going on…no question, but I just took on a major undertaking that has brought me into this dark place of wanting everything to be perfect! After several months of careful review and tracking of my web statistics and lots of feedback from customers and peers, I have come to realize that the website I had so carefully and lovingly nurtured was not meeting my needs. I have had the site for 2 years….it was my baby….i thought is was pretty-and so did everyone else….but it did not work at making me money!!!!
300-400 hits a day with TARGETED keywords…I have mastered SEO and feel confident in my abilities, but why am I STILL after 2 years only getting a couple of sales a week? I KNOW these people are coming to site looking for what I have…but why is my bank account then still empty?
Here is what I have found (through some painfuly honest feedback!):
-Just because YOU like you site doesn’t mean others will.
-Your site may be easy for YOU to use-after all you have seen it every minute of everyday for how many months now? Have you really figured our a navigation system that works? I cannot tell you how many people have made comments to me like”I wish you sold so and so….”….guess what, usually I DID sell so and so they just couldn’t find it! Learn about HOW your customers shop. Places like www.goodkeywords.com are really great about helping you find these “magical” words.
-IMAGES are the SINGLE most important thing to sell you products with the description pulling up right behind. It does not matter how flashy or pretty your site may be, if the pictures of your products do not showcase them at their best-your sales will suffer.
Funny thing is that I am a photographer too—and after really looking at my site I am almost embarassed of some of the images up there! I will do a post at some point about how to best photograph your images..there are a few tips and tricks out there to help you!
-Descriptions of the products MUST be witty and fun. This is where I really suffer-my mind is NOT good at writing….but I will be working hard at this one. I want my website to be FUN to read. I want my customers to imagine themselves with my products. Give them ideas of “alternative uses” and things like that. The layout of the description is just as important. I cannot tell you how many sites I have been to where the description is this one long paragraph that I have to sift through to get information-well I don’t ever actually do it…I jsut look for a website that is laid out easier for me!
These are just a few of the major things I am working on with my new website so I thought I would post them here to share and hopefully to get others to evaluate their websites with their “hardhats” on!
One thing I have learned is that I want TRUTHFUL responses to my requests for feedback. I think the Mompreneuers team is one of the best resources for honest feedback and it should be utilized! I have in the past given feedback to people only to be told my opinion was “wrong”….I NEVER look at any opinion as wrong…but I take all the opinions and combine them to see where I can strengthen my business.
So you know what….post a thread for a quick look at your site….you may be surprised to hear all the good stuff and your bank account may be much happier to hear about the not so good stuff!
We are all here for the same reason right…….to run SUCCESSFUL businesses! Now go to your own website and shop….what do you REALLY think…..